Customer Protection Program - Modena Auctions

Customer Protection Program

MM complies with the highest international security standard to ensure you a safe, pleasant and protected web transaction. We work with the most renowned Partners to assure you the best product purchased.
Shipments are insured for the total value: for any kind of issue, MarteModena refunds the total amount.

Non Auction purchases (products immediately available for purchase)
Aren’t you satisfied with your purchase? You are eligible of a Free Return within 60 days from purchase made. Return will be full refunded to the original transaction. MarteModena takes responsibility of your return using one or another delivery method, where possible.

You are free to choose the preferred method. Payment accepted: Credit Card, Bank Wire, PayPal (only if only if specifically requested). 

Auction purchases
For items bought through our auctions, we accept return within 60 days, but Customers will be charged of the shipping cost.

For more details please check our Payment, Shipping and Return section.